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May 19, 2023

Vitalia Active Adult Community – Rockside Shows Appreciation to Its Waitstaff

Category: Senior Living

Author: Nick Gutendorf, Culinary Director

May 21st is National Waitstaff Appreciation Day. The difference between an okay dining experience and one that is truly remarkable lies in the hands of your waiter or waitress. They are the unsung heroes in our restaurants, and without them, we wouldn’t be able to operate at the level you’ve come to expect.  

I’m proud to work with Kim, Da’ Shane, Zalma, Victoria, Sam, Melissa, Aria, Tawanna Kee, Dariyah, and Taniya. We will be celebrating with individualized thank you cards stuffed with a lottery ticket.

When my servers build relationships with the residents, it is key for several reasons. Having rapport makes the work more enjoyable, the residents yearn for someone to socialize with, and if there is a complaint, having a relationship often softens the blow.

This year, as we all settle in for a fantastic meal, let’s take a moment to recognize the hardworking men and women that make up Arrow’s waitstaff. Their smiles and personalities help make our days a little brighter and the meals taste a little better. Thank you to them all. 

VITALIA® Rockside in Seven Hills, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Cleveland Clinic Mary Mount with convenient access to major shopping centers and attractions, including Top Gol Cleveland, Cleveland Metro Parks, Spiva Center for the Arts, Rock & Roll Hall of Fame, Cleveland Zoo, and A Christmas Story House.

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