Vitalia Rockside is proud to announce that we have achieved both Joint Commission Accreditation and Memory Care Certification!

July 14, 2023

Vitalia Rockside Strives to Empower Their Team Members

Category: Senior Living

Author: Chase Belza, Executive Director

As leaders, we hold the power to inspire, uplift, and bring out the best in our team members. By fostering an environment of empowerment, we can unlock their potential, drive organizational success, and ultimately enhance the lives of the older adults we serve. As the Executive Director of Vitalia Rockside, I want to explore what empowerment means to me, its impact on the workload, and the strategies I use to empower my team members, as well as the current threats to the senior living industry and how empowerment can be a catalyst for overcoming these challenges.

Empowerment, to me, means giving my team the power, guidance, and confidence they need to be successful in their career or personal lives. When my team has the confidence and empowerment to do their jobs successfully, the community runs extremely well. This can be seen through customer service, staff retention, and overall moral of the entire community.

Guidance, coaching, and allowing the employees to learn and grow are the best tools for their success. Employees want to learn and continue to develop in their careers and not stay in the same position. It is our job as leaders to give our employees opportunities to continue to learn, and it’s our responsibility to guide them as needed.

I believe the biggest threat to the senior living industry, now, does not come from within, but has more to with the economy, inflation, retirement, and an unsure financial future. I believe older adults still need all the same things they did pre-COVID, such as socialization, education, entertainment, and an overall better quality of life.

Throughout my career I have worked in management in several different fields. The leader I am today was not the same leader I was 15 years ago. I fortunately had some great teachers and other leaders I learned from along the way. The guidance they provided allowed me to learn and grow into the leader that I am today.

In conclusion, as a leader, empowering your team members is not just a noble goal; it is a strategic imperative. By fostering an environment of trust, autonomy, and continuous growth, you unlock the full potential of your team, reduce your own workload, and enhance the well-being of the aging adults you serve. Empowerment becomes a powerful tool to navigate the challenges faced by the senior living industry, fostering resilience, innovation, and sustainable solutions. So, let’s embrace the transformative power of empowerment and lead our teams toward a brighter future.

VITALIA® Rockside in Seven Hills, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Cleveland Clinic Mary Mount with convenient access to major shopping centers and attractions, including Top Gol Cleveland, Cleveland Metro Parks, Spiva Center for the Arts, Rock & Roll Hall of Fame, Cleveland Zoo, and A Christmas Story House.

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